Privacy Policy
Last updated: July 5, 2026
Adela Medical Spa respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an appointment, subscribe to our newsletter, communicate with us, or otherwise interact with our services.
This Privacy Policy applies to information collected through the Adela Medical Spa website and related digital communications. It does not replace any separate Notice of Privacy Practices that may apply to protected health information maintained by a healthcare provider.
Privacy Policy at a Glance
When you use our website, we may collect information such as your:
Name
Email address
Phone number
Appointment request details
Communication preferences
Information submitted through website forms
Device, browser, and website activity information
We may use this information to:
Respond to questions and appointment requests
Communicate about services and appointments
Send marketing messages when you have consented
Operate and improve our website
Maintain website security
Comply with legal and regulatory requirements
We do not sell personal information for money. We may share limited information with companies that help us operate our website, communicate with clients, manage appointments, process transactions, analyze website activity, or provide advertising and marketing services.
You may unsubscribe from marketing emails or text messages at any time.
1. Who We Are
Adela Medical Spa is located at:
Adela Medical Spa
5562 Fulton Dr. NW
Canton, Ohio 44718
Phone: (234) 347-0170
Email: adelamedspa7@gmail.com
In this Privacy Policy, “Adela Medical Spa,” “Adela,” “we,” “us,” and “our” refer to Adela Medical Spa and the people or entities responsible for operating its website and services.
2. Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
We may collect information that you voluntarily provide when you:
Complete a contact form
Request or schedule an appointment
Subscribe to our newsletter
Join a text-message list
Ask a question about a service
Submit a consultation request
Register for an event or promotion
Purchase a product or service
Communicate with us by phone, email, text message, or social media
Complete digital or paper intake documents
This information may include:
Your name
Email address
Phone number
Mailing address
Date of birth
Appointment preferences
Services that interest you
Communication preferences
Questions or comments you submit
Payment or transaction information
Other information you choose to provide
Appointment and Consultation Information
When you request an appointment or consultation, we may collect information needed to respond to your request and determine the appropriate next steps.
A general website form may not be designed for sensitive medical information.
Please do not submit detailed medical histories, diagnoses, Social Security numbers, insurance information, payment-card details, or other highly sensitive information through a general contact form unless the form is specifically identified as secure.
Medical information should be provided through an approved secure system or directly to our clinical team.
Health Information
During a consultation or treatment relationship, you may provide health-related information to Adela Medical Spa or one of its healthcare professionals.
Health information maintained as part of your clinical care may be subject to separate privacy practices, consent forms, medical-record policies, or legal protections.
This website Privacy Policy is not intended to replace a provider’s Notice of Privacy Practices when one is legally required.
Payment Information
When you purchase a product, service, package, membership, or gift card, payment information may be collected by Adela Medical Spa or a third-party payment processor.
We may receive limited transaction information, such as:
The amount paid
Date of payment
Purchased service or product
Payment status
Limited payment-card details, such as the last four digits
Payment processors may collect and process payment-card information under their own privacy policies and security practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser type
Device type
Operating system
Approximate geographic location
Referring website
Pages visited
Time spent on pages
Links clicked
Date and time of access
Website errors
General interaction data
This information helps us understand how the website is used, maintain security, and improve the visitor experience.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.
Cookies are small files placed on a device to help websites function, remember preferences, measure activity, and improve performance.
We may use the following types of cookies:
Essential Cookies
These cookies support important website functions, security features, form submissions, and navigation.
Preference Cookies
These cookies may remember choices such as language, location, or cookie preferences.
Analytics Cookies
These cookies help us understand how visitors find and use the website. Analytics information may include page views, traffic sources, device information, and general website behavior.
Advertising Cookies
When enabled, advertising cookies and pixels may help us measure advertising performance, understand whether an advertisement resulted in a website visit, and show relevant advertisements on other websites or platforms.
You may control cookies through your browser settings or through a cookie-preference tool when one is available. Disabling cookies may affect some website features.
4. Google reCAPTCHA
Our website may use Google reCAPTCHA to help prevent spam, fraud, and automated form submissions.
reCAPTCHA may collect device, browser, interaction, and website-use information to determine whether a submission is made by a person or an automated system.
Google’s handling of information is governed by its own privacy policy and terms.
5. How We Use Information
We may use collected information to:
Provide and maintain our website
Respond to questions and inquiries
Process consultation or appointment requests
Confirm, manage, or follow up on appointments
Communicate about services, products, promotions, and events
Send newsletters or educational content
Send appointment reminders and administrative messages
Provide customer service
Process purchases and transactions
Maintain business and financial records
Improve website content and usability
Measure website and marketing performance
Personalize communications
Detect spam, fraud, misuse, and security threats
Enforce website terms and policies
Protect the rights, safety, and property of Adela Medical Spa and others
Meet legal, regulatory, licensing, and professional obligations
Respond to lawful requests from courts, regulators, or law-enforcement authorities
We may also use information for another purpose explained at the time it is collected.
6. Email Communications
You may choose to subscribe to our newsletter or receive promotional emails.
Marketing emails may include:
Treatment information
Current promotions
Special offers
Educational content
Event announcements
Product information
Business updates
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.
Even after unsubscribing from marketing emails, you may continue to receive nonmarketing messages related to appointments, transactions, account security, legal notices, or ongoing services.
7. Text Messages and Phone Calls
When you provide your phone number through a website form, digital form, paper form, appointment request, or another consent process, you may consent to receive phone calls or text messages from Adela Medical Spa.
Messages may concern:
Appointment confirmations
Appointment reminders
Scheduling changes
Follow-up care
Questions or requests
Promotions
Special offers
Text-only deals
Events
Other information about Adela Medical Spa
Promotional text-message frequency may vary. Adela Medical Spa currently expects to send no more than approximately four promotional text messages per month unless a different frequency is disclosed when you enroll.
Consent to receive promotional text messages is not required as a condition of purchasing a product or service.
Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP. You may receive a final message confirming your opt-out.
For assistance, reply HELP or contact us at (234) 347-0170.
Opting out of promotional text messages may not prevent us from contacting you about appointments, requested services, safety issues, or other nonmarketing matters when permitted by law.
Mobile information and text-message consent information will not be sold or shared with third parties for their own unrelated text-message marketing purposes.
8. How We Share Information
We may share information in the circumstances described below.
Service Providers
We may share information with companies that perform services for us, such as:
Website hosting
Website design and maintenance
Online scheduling
Appointment management
Customer relationship management
Email delivery
Text-message delivery
Payment processing
Data storage
Website analytics
Advertising and marketing
Cybersecurity
Fraud prevention
Accounting
Legal and professional services
These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.
Healthcare Professionals and Staff
Information may be shared with authorized clinicians, employees, contractors, or staff members when needed to respond to an inquiry, coordinate an appointment, provide care, manage records, or operate the business.
Business Transactions
If Adela Medical Spa is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be reviewed or transferred as part of that transaction.
Any successor would be expected to handle personal information according to applicable law and the privacy commitments in effect at the time of the transaction.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with a law, regulation, subpoena, court order, or legal process
Respond to a lawful government request
Protect the rights or property of Adela Medical Spa
Protect the safety of clients, staff, or the public
Investigate suspected fraud, abuse, or unlawful activity
Enforce agreements or policies
Defend against legal claims
With Your Direction or Consent
We may share information when you direct us to do so or provide consent.
9. Advertising and Analytics
We may use third-party analytics and advertising tools to understand website traffic, measure marketing performance, and reach people who may be interested in our services.
Depending on the tools used, these providers may receive:
Device identifiers
IP addresses
Browser information
Approximate location
Pages viewed
Website interactions
Referral information
Advertising interaction data
Some privacy laws may define certain advertising-related disclosures as “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.
Where required, we will provide appropriate privacy choices or consent tools.
You may also manage advertising preferences through:
Your browser settings
Device privacy settings
Cookie controls available on the website
Settings offered by advertising platforms
10. Social Media and External Links
Our website may include links to social media platforms, scheduling systems, payment systems, product websites, maps, review platforms, or other external services.
When you visit another website or platform, its own privacy policy and terms apply. Adela Medical Spa is not responsible for the privacy, content, security, or practices of third-party websites.
Social media interactions may be visible to the platform, Adela Medical Spa, and other users depending on your privacy settings.
Do not share confidential medical information in public comments, reviews, or social media messages.
11. Reviews, Testimonials, and Photographs
With appropriate permission, we may publish reviews, testimonials, photographs, videos, or treatment-related content.
Before-and-after photographs or other identifiable client content will be used only with the permissions and releases required by Adela Medical Spa and applicable law.
Information posted publicly through Google, Facebook, Instagram, or another review or social platform is controlled by the person who posted it and the applicable platform.
12. Data Retention
We retain personal information for as long as reasonably necessary to:
Fulfill the purpose for which it was collected
Provide requested services
Maintain business and transaction records
Meet legal, tax, accounting, licensing, and regulatory requirements
Resolve disputes
Enforce agreements
Protect against fraud or misuse
Different categories of information may be kept for different periods.
Clinical or medical records may be subject to separate legal and professional retention requirements.
When information is no longer reasonably needed, we may delete, destroy, anonymize, or de-identify it, subject to legal and operational requirements.
13. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information.
These safeguards may include:
Access restrictions
Password controls
Secure service providers
Website-security tools
Staff confidentiality practices
Data-backup procedures
Security monitoring
However, no website, email, text-message system, database, or internet transmission can be guaranteed to be completely secure.
Email and standard text messages may not be encrypted. Do not use unsecured email or text messages to send highly sensitive medical or financial information.
14. Your Privacy Choices
Depending on your relationship with us and applicable law, you may have choices regarding your information.
You may:
Unsubscribe from marketing emails
Reply STOP to promotional text messages
Adjust browser cookie settings
Decline to provide optional information
Ask us to update inaccurate contact information
Request information about certain data practices
Ask us to delete certain information, subject to legal exceptions
Withdraw consent when processing is based on consent
We may need to verify your identity before responding to certain privacy requests.
Some information cannot be deleted when it must be retained for legal, medical, safety, contractual, tax, fraud-prevention, or recordkeeping reasons.
To submit a privacy request, contact us using the information at the end of this policy.
15. Ohio and Other State Privacy Rights
Privacy rights vary by state and may depend on factors such as residency, the type of information involved, and whether a law applies to our business.
Where an applicable state privacy law grants you specific rights, those rights may include the ability to:
Confirm whether personal information is being processed
Access certain personal information
Correct inaccuracies
Request deletion
Obtain a portable copy of certain information
Opt out of certain targeted advertising, sales, or profiling
Appeal a denied privacy request
These rights may be subject to legal limitations and exceptions.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
16. Children’s Privacy
Our website and medical-spa services are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13 without appropriate authorization.
Some services may be available to minors only with the involvement and consent of a parent or legal guardian, as required by law and Adela Medical Spa policies.
If you believe a child has submitted personal information through our website without appropriate authorization, contact us so we can review the situation.
17. Protected Health Information and HIPAA
Some information collected during medical care may qualify as protected health information under the Health Insurance Portability and Accountability Act or other healthcare privacy laws.
When HIPAA or another healthcare privacy law applies, protected health information will be handled according to the applicable law and any separate Notice of Privacy Practices provided by the healthcare professional or organization responsible for that information.
Not every piece of information collected through a public website is necessarily protected health information under HIPAA.
For example, general website analytics, newsletter subscriptions, and general marketing inquiries may be governed by this Privacy Policy rather than a HIPAA Notice of Privacy Practices.
Do not submit sensitive medical information through a general website form unless it is specifically identified as a secure method for medical communication.
18. Information Stored or Processed Outside Ohio
Some service providers may store or process information in other states or countries.
Privacy and data-protection laws may differ between jurisdictions. When we use a service provider, information may be handled according to that provider’s location, systems, agreements, and applicable law.
19. Do Not Track Signals
Some browsers offer a “Do Not Track” setting.
Because there is not a universally accepted standard for responding to all browser-based Do Not Track signals, our website may not respond to every such signal.
You may use browser settings, cookie controls, and advertising-platform settings to manage certain tracking preferences.
20. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in:
Our website
Our services
Technology
Vendors
Marketing practices
Legal requirements
Business operations
When we make changes, we will update the “Last updated” date at the top of the policy.
Material changes may also be communicated through the website or another appropriate method.
Your continued use of the website after an updated policy is posted means that the revised policy will apply to future interactions, subject to applicable law.
21. Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to:
Adela Medical Spa
5562 Fulton Dr. NW
Canton, Ohio 44718
Phone: (234) 347-0170
Email: adelamedspa7@gmail.com
Please include “Privacy Request” in the subject line of an email so we can identify and respond to your request.